Return Policy

 

Right to cancel the contract You have the right to cancel this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you took possession of the goods or on which a third party other than the carrier and indicated by you took possession of the goods.

To exercise your right to withdraw from this contract, you must inform us (MEDBIT.PL Sp. z o.o., Dolina Zielona 19B, 65-154 Zielona Góra, email:  office@autoclaves.shop ) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or email). You may use the model withdrawal form, but this is not mandatory.

Consequences of withdrawing from the contract If you withdraw from this contract, we will refund all payments received from you, including the costs of delivery (except for any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery method offered by us), without delay, and in any event no later than 14 days from the day on which we were informed of your decision to exercise your right of withdrawal. We will refund the payment using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise.

You will be required to bear the direct costs of returning the goods. You are liable only for any reduction in the value of the goods resulting from handling them in a manner other than that necessary to establish their nature, characteristics and functioning.

Exclusions: The right of withdrawal does not apply in the cases specified in Article 38 of the Consumer Rights Act, in particular where the purchase is made for business purposes by a trader or where the item is in sealed packaging which, once opened, cannot be returned for hygiene reasons (parts for sterilisation equipment). Breaking the VOID seal on the individual packaging of Specialised Goods constitutes opening the sealed packaging and results in the loss of the right to withdraw from the contract.